FREQUENTLY BARKED QUESTIONS

  • What kind of pet services do you provide?

    We offer dog walking, pet sitting, dog grooming, overnight boarding, and drop-ins. We also do pet taxi rides, custom meals, and even host pet-friendly events. Basically, if it helps you and your pet, there’s a good chance we do it.

  • How do I book with Puppy Luv?

    Once your've created a profile on one of our service apps, you can book services online or on the go with our mobile apps. You can also reach out by phone or email. We’ll confirm availability and help you get started with your pet’s profile and preferences.

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  • Will my dog always have the same walker or sitter?

    Consistency matters. We do our best to assign the same caregiver so your pet can build a bond. If your regular walker/sitter isn’t available, we’ll let you know and send a trusted backup.

  • What’s included in a walk?

    Each walk includes GPS tracking, photos (and video), potty break, play time and a full visit summary emailed to you. You’ll always know how it went, even if you’re miles away.

  • How do you meet with us?

    You can scheudle either a virutal or in person consultation with us at to discuss different plans, answer all of your questions, and most importantly, to meet and interact with your pet!

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  • Can you care for pets with medical or behavioral needs?

    Yes! Whether it’s meds, special diets, mobility issues, or anxiety, just give us the details and we’ll make sure your pet is in good hands.

  • What if I need to cancel or reschedule?

    Life happens. Cancel or reschedule at least 24 hours in advance and there’s no fee.

  • Can I trust you? I am giving you a key to my house!

    Yes, you pawsitively can trust us! All of our employees undergo an extensive criminal background, credit, and identity check by way of ADP Screening and Selection Services. We strive to employ only trust-worthy upstanding pet luvers. 

  • Do you care for cats or other pets too?

    Absolutely! We love cats, fish, and plants! We’re happy to care for other small animals too. Just ask when booking.

  • What if there's an emergency during a visit?

    We’ll contact you immediately. If we can’t reach you, we’ll follow your emergency contact instructions and take all necessary steps to care for your pet.

  • Are you awesome?

    PAWS-itively YES!